UHPD Dispatcher 2 (D2)

University of Houston; Houston (TX); On-site; USD 38,000 - 70,000; Full time

Job summary

The University of Houston Police Department is seeking a Telecommunicator to receive emergency and non-emergency requests, dispatch officers, and operate the CAD system and radio equipment. The role involves monitoring alarms, entering data, and providing support to officers in the field.

Requires at least one year of related experience and certification/licensing related to the telecommunication field. Equal opportunity employer; background checks and drug testing are standard for employment.

Qualifications

• Requires good grammar, spelling and punctuation.
• Requires minimum 1 year directly-related experience.
• Certification/licensing required; Telecommunicator Certification (TCLEOSE) preferred.

Responsibilities

• Receives emergency and non-emergency requests from the University community and dispatches calls.
• Transmits requests to the appropriate Police Officer.
• Inputs information into a computer database and maintains data accuracy.
• Monitors campus alarms and dispatches officers when needed.
• Operates radio consoles and related equipment in the Communication Center.
• Issues equipment and maintains records for department personnel.
• May provide guidance and training to new dispatchers.

Skills

Grammar/Spelling/Punctuation

Basic Math

Communication

Dispatch/Radio Knowledge

Education

High School Diploma or GED

Telecommunicator Certification (TCLEOSE)

Tools

Computer Aided Dispatch System

Radio Consoles

Dictaphone

Telecopier

Job description

Department: Police Salary: Commensurate with Experience/Education

Description

Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.

• Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
• Transmits requests for service and related information to the appropriate Police Officer.
• Inputs information into a computer database; reviews and corrects data as necessary.
• Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
• Operates radio consoles, portable radios, Dictaphone recorder, Telecopier, and other equipment located in the Communication Center.
• Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
• May provide guidance and training to new dispatchers. 8. Performs other job-related duties as assigned.

MQ: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Experience: Requires a minimum of one (1) year directly-related job experience. Certification/Licensing: Requires technical certification or licensing directly related to the job, as specified on the job posting details.

• Prefer 2 years directly-related job experience. Intermediate Telecommunicator Certification through TCLEOSE

Additional Posting Information

Requires technical certification or licensing directly related to the job. Basic or Intermediate Telecommunicator Certification through TCOLE

Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.

Veterans are strongly encouraged to apply and will receive preference in employment over other applicants for the same position who do not have a greater qualification.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.