UHPD Dispatcher 1 - (497253 )

University of Houston; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Special Event overtime pay

Uniforms & equipment provided

Paid University Holidays

Education Incentive after probationary

State Benefits, Longevity Pay and Ret.

Tuition benefits up to 3 hours/week

Hazardous duty pays

Job summary

University of Houston Police Department seeks a Communications Officer to handle emergency and routine requests. You will dispatch officers, input data, and monitor alarms using police radios and computer systems. Training to obtain TCOLE telecommunications certification is provided within 12 months of hire.

Requires a Texas Driver’s License and ability to work nights, weekends, and overtime. Benefits include uniforms, paid holidays, and education incentives.

Qualifications

• Requires a general understanding of grammar, spelling, punctuation and basic math (percentages, ratios).
• No prior experience required.

Responsibilities

• Respond to emergency and non-emergency requests via phone, radio or in person.
• Transmit requests to officers using police radio.
• Input data into computer system and verify accuracy.
• Monitor campus alarm systems and dispatch officers when needed.
• Operate communications equipment (radio consoles, dictaphone, telecopier).
• Distribute equipment and maintain related records.
• Perform other duties as assigned.

Skills

Grammar basics

Math basics

Education

High school diploma or GED

Job description

Department: Police Salary: Commensurate with Experience/Education

Description

Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers using a police radio.

1. Responds to requests for service, information and other business that comes into the police department by telephone, emergency call box or made in person at the public service window.

2. Transmits requests for service and related information to the appropriate Police Officer using a police radio. 3. Inputs information into a computer database; reviews and corrects data as necessary.

4. Monitors campus fire and burglar alarm system, acknowledges triggered alarms, and dispatches officers when needed.

5. Operates radio consoles, portable radios, Dictaphone recorder, telecopier and other equipment located in the communications center.

6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.

7. Performs other job-related duties as assigned.

*Must obtain TCOLE Telecommunications License within 12 months.

MQ: Education: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Experience: No experience is required.

Certification/Licensing: None. Must obtain TCOLE communications certification within 12 months of hire.

Additional Posting Information

Requires a general working knowledge of a specific functional area and the ability to apply that knowledge in a structured environment. Work consists of fairly standard procedures and tasks.

Change in Knowledge

The knowledge and/or technology used in the job changes frequently, requiring frequent study and training. Job may require regular continuing education.

Problem Solving

Requires the collection or compilation of information or the selection of the appropriate course of action according to routine we in the comparison of numbers and simple facts in selecting the correct action.

Judgment

Activities and decisions are somewhat routine, requiring occasional independent action and judgment.

Supervision

No supervisory responsibility.

Additional Monetary Benefits

• Special Event overtime pay
• Uniforms & equipment provided
• Paid University Holidays
• Education Incentive after probationary period
• State Benefits, Longevity Pay and Retirement
• Tuition benefits up to 3 hours/week based on eligibility
• Hazardous duty pays of $10 a month for each 12-month period of lifetime service credit

Additional Job Prerequisites

• Candidate for hire must have/or be able to obtain a Texas Driver’s License at the time of a bona fide job offer.
• Requires technical certification or licensing directly related to the job.
• Must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire.
• If you have a Telecommunicator’s license please attach a copy under miscellaneous Documents on the application.
• Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.
• Must be able to work nights, weekends, and overtime assignments.

Environmental Conditions

• Working conditions Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
• Employees are required to work various assigned shifts, including days, evenings, nights and weekends and may be required to remain at their post for an additional shift. All staff are “essential personnel” and are required to report to work during inclement weather.
• Physical Effort Position is physically comfortable; individual has discretion about walking, standing, etc.
• Physical Risk Work environment involves minimal exposure to physical risks.

Note: Applicants, please attach three (3) professional references with your submission.

Required Attachments by Candidate: Resume, Cover Letter/Letter of Application

Employee Status: Regular/Benefits

Please include your resume or CV and all other required documents indicated in the posting. Only application with all required documents will be considered. All positions at the University of Houston are security sensitive and require a criminal history check.

All positions at the University of Houston System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.