UE Field Support Spec

SurgiCor; Louisville (KY); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Paycom - ATS is seeking an entry-level Upper Extremity Support Specialist to support the field sales team across assigned territories in Louisville, KY. You will gain hands-on exposure to the sales process, product knowledge, and territory management within the medical device industry.

The role emphasizes strong communication, organization, and teamwork, with opportunities to assist in demonstrations, logistics, and training while traveling to hospitals and surgery centers to support surgical

Qualifications

• Bachelor’s degree in Business, Life Sciences, or related field required.
• 0–2 years of experience in medical device, healthcare sales, or related customer-facing role preferred.
• Prior exposure to orthopedic or surgical environments a plus.

Responsabilités

• Support field sales team in driving growth and maintaining customer relationships.
• Assist with customer outreach, case coordination, and product logistics.
• Support sales calls, demonstrations, and product evaluations in clinical settings.
• Coordinate product availability, consignment, and order fulfillment.
• Track and report sales activity, pipeline progress, and key metrics.
• Participate in product and procedural training.
• Assist with regional marketing events and new product launches.
• Maintain compliance with hospital credentialing standards.
• Travel frequently within the assigned region.
• Lift and transport equipment up to 40 lbs.

Connaissances

Strong communication

Interpersonal skills

Organizational skills

Sales CRM

Microsoft Office

Clinical environment

Willingness to travel

Formation

Bachelor's degree in Business/Life Sciences

Outils

Salesforce

CRM software

Description du poste

Upper Extremity Support Specialists support the field sales team in driving growth, developing new business opportunities, and maintaining customer relationships across assigned territories. This entry-level or early-career position provides hands-on exposure to the sales process, product knowledge, and territory management within the medical device industry.The ideal candidate is motivated, professional, and eager to learn—possessing strong communication skills, a team-oriented mindset, and the ability to thrive in a fast-paced, clinically driven environment.Assist the Sales Manager and field representatives in day-to-day activities, including customer outreach, case coordination, and product logistics.Support sales calls, demonstrations, and product evaluations in hospitals, surgery centers, and clinical settings.Develop and maintain relationships with surgeons, clinical staff, and supply chain partners to ensure high-quality service and responsiveness.Coordinate product availability, consignment, and order fulfillment in collaboration with Operations and Customer Service teams.Track and report sales activity, pipeline progress, and key metrics using CRM and internal reporting systems.Participate in product and procedural training to build deep knowledge of the company’s portfolio and clinical applications.Assist with regional marketing events, educational programs, and new product launches.Maintain compliance with all company policies, regulatory requirements, and hospital credentialing standards.Demonstrate professionalism, integrity, and commitment to customer satisfaction in all interactions.Education: Bachelor’s degree in Business, Life Sciences, or related field required.Experience:0–2 years of experience in medical device, healthcare sales, or related customer-facing role preferred.Prior exposure to orthopedic or surgical environments a plus.Skills & Competencies:Strong communication and interpersonal skills.Highly organized with attention to detail and follow-through.Self-motivated and eager to learn in a fast-paced setting.Proficiency with Microsoft Office and CRM tools (e.g., Salesforce).Comfortable working in clinical settings, including operating rooms.Physical and Travel RequirementsFrequent travel within assigned region; may require early mornings or extended hours to support surgical cases.Ability to lift and transport equipment up to 40 lbs.Must meet hospital credentialing and immunization requirements.