UConn Campus Events

LAZ Parking; Mansfield (CT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Great Base Pay

Growth Opportunities

Uniforms

Health Coaching

Employee Assistance Program

Smoking Cessation Program

401(k) Match

Medical, dental, vision plans

Job summary

LAZ Parking is seeking Event Staff for Mansfield, CT to greet customers and manage parking transactions with courtesy and professionalism. The role requires handling cash/credit, answering inquiries, and coordinating with supervisors to ensure smooth operations across locations.

We value reliability, the ability to work unsupervised, and a positive, customer‑focused attitude in a dynamic, people‑oriented environment.

Qualifications

• Must be able to speak, read, and comprehend English.
• Ability to work at multiple facility locations.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times emotionally charged situations.

Responsibilities

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle different types of parkers (tenants, visitors, employees, administration).
• Understand surroundings and building area to answer questions.
• Complete the daily report and communicate with management.
• Answer customer service questions regarding parking in a courteous, professional manner.
• Demonstrates a sense of urgency and timeliness.
• Field additional duties if assigned.

Skills

Customer service

Communication

Team player

English fluency

Decision making

Flexibility

Job description

What's in it for you?

We are redefining parking management and having fun doing it! To support our company's culture of investing in our people, we offer employees the following perks:

• Great Base Pay
• Growth Opportunities
• Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

The Spirit of the Position: The Event Staff is the front line personnel responsible for greeting, engaging and interacting with all customers entering and exiting the facility. The position requires cash/credit card handling, making correct change, monitoring transactions, directing traffic entering/exiting the facility, and more!

How do you know if this is the right job for you?!

You are:

• Dynamic. You're charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it's not in your nature.
• Good at communicating professionally and effectively.
• A team player. You're open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and at times, emotionally charged situations.

What will I do?

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle different types of parkers; i.e. tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area in order to answer questions.
• Complete the daily report.
• Communicate with management, supervisors and traffic directors.
• Answer customer service questions concerning parking and answer general customer inquiries in a courteous, professional and effective manner, referring questions to the supervisor when applicable.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Skills:

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.