Event Staff

LAZ Parking; New Haven (CT); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Growth Opportunities

Paid training

Free company uniform

Health Coaching & Resources

Employee Assistance Program (EAP)

Smoking Cessation Program

401(k) with Employer Match

Medical, dental, vision – 3 plan options!

Job summary

LAZ Parking in New Haven, Connecticut, is seeking an Event Staff employee. This position is crucial in creating a welcoming environment for our customers and involves greeting patrons, assisting with traffic direction, and ensuring excellent customer service.

The ideal candidate will have strong customer service experience and the ability to communicate effectively, with the flexibility to work in various weather conditions. Join LAZ Parking for a dynamic work environment that values its employees!

Qualifications

• Strong customer service experience required.
• Parking industry experience is preferred but not required.
• Ability to communicate professionally and effectively.

Responsibilities

• Greet customers and create a welcoming atmosphere.
• Assist customers in lobbies, lanes, and the parking office.
• Communicate any malfunctioning parking equipment to management.

Skills

Customer service experience

Effective communication

Team building skills

Ability to work under supervision

Job description

What's in it for you?

We are redefining parking management and having fun doing it! To support our company’s culture of investing in our people, we offer employees the following perks:

• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & Resources One‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options!

The Spirit of the Position:

The Event Staff employee greets and creates a welcoming atmosphere for our customers and clients.

Principal Job Duties:

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Lifting equipment and setting up for events both inside and outside event spaces.
• Flag customers into parking facilities and surface lots creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Must work with or without supervision.
• Assist with cashiering functions as needed.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

Requirements: Experience

• Strong customer service experience.
• Parking industry experience is preferred but not required.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.