U-Box Warehouse: Forklift & Customer Service Pro

U-Haul; Ashland (KY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Gym Reimbursement Program

You Matter EAP

Job summary

U-Haul is seeking friendly, energetic warehouse workers to interact with customers and ensure their needs are met with courteous service. The role includes operating forklifts, loading/unloading, and maintaining safe, clean facilities.

Minimum qualifications include a high school diploma or equivalent and a valid driver’s license with a good driving record. Training is provided for forklift operation, and opportunities for advancement are available.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills preferred.

Responsibilities

• Operate an 8,000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers onto and off truck beds for delivery to and from a storage facility.
• Ensure timely delivery.
• Provide customer assistance, including the sale of support items and use of online dispatch and rental systems.
• Perform customer-ready inspections of U-Box containers prior to dispatch and upon return.
• Prepare, receive and provide appropriate documentation for the delivery or pickup of goods.
• Ensure that the warehouse storage facility is clean, dry and secure.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Interpersonal communication

Education

High school diploma or equivalent

Tools

Forklift operation

Valid driver’s license

Job description

U-Haul is seeking friendly, energetic warehouse workers to interact with customers and ensure their needs are met with courteous service. The role includes operating forklifts, loading/unloading, and maintaining safe, clean facilities.

Minimum qualifications include a high school diploma or equivalent and a valid driver’s license with a good driving record. Training is provided for forklift operation, and opportunities for advancement are available.