Two-Hotel Front Desk Leader

Peregrine Hospitality; Savannah (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Peregrine Hospitality seeks a Dual Front Office Manager to oversee Front Desk operations for two properties in Savannah, GA. You will supervise shifts, train staff, register guests efficiently, and manage guest relations to maintain service excellence.

Responsibilities include payroll processing, cash handling, and ensuring adherence to bank procedures, while promoting loyalty programs and ensuring smooth guest experiences across Aloft and Fairfield Inn by Marriott Savannah Downtown.

Qualifications

• Oversee guest service and resolve guest concerns.
• Train Front Desk Agents to maintain service standards.
• Manage day-to-day front desk operations across two hotels.

Responsibilities

• Welcome and register guests and approve billing per policy.
• Supervise shifts and coverage for breaks and peak times.
• Reconcile charges and cash received during shifts and process payroll as required.
• Promote loyalty programs and guest communications across properties.

Skills

Guest service management

Staff training

Payroll processing

Cash handling

Shift supervision

Job description

Peregrine Hospitality seeks a Dual Front Office Manager to oversee Front Desk operations for two properties in Savannah, GA. You will supervise shifts, train staff, register guests efficiently, and manage guest relations to maintain service excellence.

Responsibilities include payroll processing, cash handling, and ensuring adherence to bank procedures, while promoting loyalty programs and ensuring smooth guest experiences across Aloft and Fairfield Inn by Marriott Savannah Downtown.