Twin Falls Chevrolet Service Advisor

Twinfallschevrolet; Twin Falls (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K Plan

Medical and Dental

PTO

Flexible work schedule

Job summary

Twinfallschevrolet in Twin Falls, Idaho is seeking a Service Advisor who will take ownership of customers' experiences and ensure effective service in the Drive Lane. The ideal candidate will be organized and possess fantastic communication skills, willing to support the needs of customers while managing the team efficiently.

This position welcomes individuals from customer service backgrounds, including retail, hospitality, and restaurant industries. The roles involve responding to inquiries promptly and ensuring a positive experience for vehicle owners.

Qualifications

• Willing to submit to a pre-employment background check & drug screen.
• Clean driving record.
• Professional, well-groomed personal appearance.

Responsibilities

• Oversee the flow of Drive Lane for effective service.
• Take ownership of customer experiences.
• Provide concierge support for owner inquiries.
• Ensure technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Ability to manage others

Job description

Job Summary

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well‑versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Benefits

• 401K Plan
• Medical and Dental
• PTO
• Flexible work schedule

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well‑groomed personal appearance.
• Clean driving record
• Willing to submit to a pre‑employment background check & drug screen.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug‑free work environment. Applicants must be willing to submit to a pre‑employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.