Turndown - Miami

National Service Group & Associates; Miami Beach (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A reputable hospitality firm in Miami Beach is seeking an experienced individual for evening guestroom turndown and cleaning service. The ideal candidate should have prior experience in hospitality, effective communication skills, and a commitment to providing excellent customer service. The role includes managing room cleanliness and ensuring guest satisfaction. Candidates must be able to lift 10-50 pounds and communicate effectively with guests and staff.

Qualifications

• Ability to read, write, and verbally communicate effectively in English.
• Prior experience in a hospitality role is required.

Responsibilities

• Provide evening guestroom turndown and cleaning service.
• Report maintenance problems to Housekeeping.
• Maintain a friendly and courteous service to guests.

Skills

Effective communication

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Job Details

Level: Experienced

Job Location: Miami - Miami Beach, FL 33139

Position Type: Contractor

Education Level: Not Specified

Travel Percentage: None

Job Shift: Turndown

Job Category: Hospitality - Hotel

Welook for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do: Provide evening guestroom turndown and cleaning service according to housekeeping standard procedures.

Your day-to-day:

• Turn beds down, remove all dirty linen and replace with clean linen, replace all glasses and ashtrays, and tidy up the entire bathroom.
• Inform the Housekeeper of anything unusual and check the "on-call" list for the next evening.
• Report all maintenance problems to Housekeeping.
• Take every opportunity to provide friendly and courteous service to our guest.

Qualifications

Specific experience we're seeking:

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).