TurnDown Att

Trump International Beach Resort; Florida; Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Trump International Beach Resort in Sunny Isles Beach, FL seeks a housekeeping professional to provide turn-down service and maintain guest rooms to high standards. The role requires attention to detail, strong English communication, and collaboration with hotel staff.

Experience in housekeeping is essential, with a High School education preferred. The position may be full-time or part-time and involves standing for long periods and lifting light to moderate loads as part of daily tasks.

Qualifications

• Must have at least 3+ years in housekeeping services.
• High school diploma or equivalent required.

Responsabilités

• Turn down guest rooms and prepare beds according to standards.
• Use shared supply areas and carts as assigned.
• Knock on doors and announce Turn Down Service.
• Address guests by name and maintain guest privacy.
• Replace toiletries, linens and refresh room as needed.
• Close drapes and turn off lights as directed by standards.

Connaissances

English fluency

Attention to detail

Communication

Spanish helpful

Formation

High school education

Outils

Microsoft Office

Excel

Description du poste

Job Details: Job Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160, Position Type: Full-Time/Part-Time, Education Level: High School, Job Shift: Any, Job Category: Hospitality - Hotel

SUMMARY

Provides turndown service to guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Uses the same supply areas and carts as room attendants
• Attendants is given assignment of rooms to be turned down
• Attendant is issued room keys
• Attendant should knock on the door of guest with hand, not key, and announce “Turn Down Service”
• Address guest by Name
• Straightens bedroom and / or parlor
• Empties all waste paper baskets (Trash Removal)
• Dusts if necessary
• Folds Bed Sheets on Right Side of Bed (Side towards the Bathroom)
• Folds and neatly places clothing visibly to the guests
• Pairs shoes and places neatly in same location where guest left
• Turns down bed as directed, places key menu, and remote control on bed
• Places Chocolate or Mint amenity on night stand or desk (if applicable by Standard)
• If bed has been used during the day– Stretch Bed Linen & Fold– Replace if Stained.
• Replace dirty bathroom linens with clean linens – Unless Guest joins our Environmental Protection Program (Fold and Accommodate)
• Washes and replaces glasses and coasters if necessary
• Resets all toiletries in a neat manner atop high quality Liner – Replenishes if necessary
• Cleans tub and sink, flushes and cleans toilets,
• Close drapes (unless told not to)
• Turn out lights except bed side table lamp
• Leave cart in good condition after you have finished work
• Turn in report and keys at end of shift.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications

EDUCATION / EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required 3+ years Housekeeping Services
• High school education

REQUIREMENTS

Physical demands

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and listen. The employee is frequently required to use hands to handle, or feel objects, tools, or controls.

Position may require reaching with hands and arms.

Lift up to 50 pounds

Communication

Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers

Must read, write, and speak the English language fluently.

Knowledge of Spanish helpful

Computer skills

Strong Microsoft Office skills with emphasis on Excel

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform in this environment.

Noise level in the work environment is usually moderate.