RWMOT - Turndown Attendant

Rosewood Hotel Group; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Rosewood Hotel Group in Dallas, Texas, is hiring for a housekeeping position. Responsibilities include turning down beds, refreshing guest rooms, and maintaining cleanliness standards. The ideal candidate should have at least one month of previous housekeeping experience and the ability to communicate in English.

The role requires physical stamina to perform tasks efficiently and work as part of a cohesive team. Skills in attention to detail and time management are essential for success in this position.

Qualifications

• At least one month previous housekeeping experience required.
• Must be able to speak and understand some English.
• Capable of physical work that includes lifting and pushing.

Responsibilities

• Turn down beds and refresh guest rooms.
• Replace used amenities and linens.
• Clean and disinfect ashtrays and wastebaskets.
• Set radio and lights to turndown standards.

Skills

Attention to detail

Speed and accuracy

Problem-solving

Teamwork

Job description

Job Summary

Turn down beds and completely refresh guest rooms.

Essential Duties and Responsibilities - (Key Activities)

• Report to work in a clean uniform neatly groomed at scheduled time.
• Replace all used amenities, linens and terry.
• Empty, clean and disinfect ashtrays and wastebaskets.
• Set radio and lights to turndown standards.
• Close drapes.
• Arrange guest articles neatly (pair shoes, stack newspapers, fold clothes).
• Turn down bed(s) to occupancy specifications.
• Place turndown tray with room service card, Rosewood Lifestyle card, laundry ticket and bag on top of bed.
• Place Mansion water along with ice in each room.
• Clean toilet, tub and shower if needed.

This list of essential functions is not exhaustive and may be supplemented as necessary.

Experience

• At least one month previous housekeeping experience required.

General Skills

• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co‑workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills

• Able to speak and understand some English.
• Able to stand for prolonged periods of time.
• Able to bend, squat and reach overhead.

Language

• Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements

• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, able to push carts up to 50 lbs and lift up to 20 pounds, and satisfactorily communicate with guests and co‑workers to their understanding.