Turndown Attendant | Montage Palmetto Bluff

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Montage International is seeking a Turndown Attendant to maintain pristine guest rooms and provide attentive service in our luxury resort.

You will clean and reset rooms, deliver amenities, and report repairs while upholding our high standards and friendly guest interaction.

The ideal candidate has at least one year of hotel cleaning experience, can work nights, weekends and holidays, and values guest confidentiality.

Qualifications

• One year prior experience cleaning hotel guest rooms.
• High school diploma or equivalent vocational training.
• Must be able to work nights, weekends and holidays.
• Ideal candidate will promote a positive image with a pleasant and upbeat personality during guest interactions.
• Ensuring confidentiality and security of all guest rooms is important.

Responsibilities

• Clean and reset guest bedrooms and bathrooms.
• Change linens; make beds; provide turndown service.
• Deliver amenities and organize collateral on tables.
• Straighten furniture and dust/vacuum rooms.
• Report guest requests or repairs to supervisors.
• Complete assigned tasks in a timely manner as directed by supervisors.

Skills

Guest service

Attention to detail

Reliability

Flexibility

Communication

Education

High school diploma

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Turndown Attendant

Summary

The Turndown Attendant will clean and supplying guest rooms in accordance with established quality and performance standards and reporting necessary repairs to ensure the Resort's exceptional accommodations are meticulously maintained.

Essential Functions

• Cleaning and resetting guest bedroom and bathroom areas
• Changing linens; making beds; turndown service
• Amenity delivery
• Organizing collateral on tables
• Straightening furniture
• Dusting and vacuuming of rooms
• Emptying trash
• Being courteous and helpful to Hotel guests, including reporting any guest requests or preferences
• Completing assigned tasks in a timely manner as outlined by supervisors.

Qualifications

• Candidate should have one year prior experience in cleaning hotel guest rooms.
• Must also be a high school graduate or equivalent vocational training.
• Must be able to work nights, weekends and holidays.
• The ideal candidate will promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and be comfortable responding to and carrying out specific guest needs and requests.
• Ensuring the confidentiality and security of all guest rooms is of utmost importance.

Physical Requirements

Must be able to stand, walk; handle or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds and sometimes lift and/or move up to 25 pounds. Exert physical effort in being able to clean several rooms per shift.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.