Turndown Attendant

Montage International; Laguna Beach (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Montage International is seeking a Turndown Attendant to clean and prepare guest rooms to the property’s standards while delivering attentive service. This role requires a professional demeanor, the ability to handle guest requests, and compliance with security policies.

The Turndown Attendant will perform nightly cleaning, linen changes, turndown service, amenity delivery, and room organization to ensure exceptional guest accommodations. Previous hotel housekeeping experience is preferred.

Qualifications

• Candidate should have one year prior experience in cleaning hotel guest rooms.
• Must be a high school graduate or equivalent vocational training.
• Must be able to work nights, weekends and holidays.
• The ideal candidate will promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction.
• Ensuring the confidentiality and security of all guest rooms is of utmost importance.

Responsibilities

• Clean and reset guest bedroom and bathroom areas.
• Change linens.
• Make beds.
• Turndown service.
• Amenity delivery.
• Organize collateral on tables.
• Straighten furniture.
• Dust and vacuum of rooms.
• Empty trash.
• Be courteous and helpful to Hotel guests, including reporting any guest requests or preferences.
• Complete assigned tasks in a timely manner as outlined by supervisors.

Skills

Housekeeping experience

Guest service

Night/weekend work

Education

High school diploma

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Turndown Attendant SUMMARY

The Turndown Attendant will clean and supplying guest rooms in accordance with established quality and performance standards and reporting necessary repairs to ensure the Resort’s exceptional accommodations are meticulously maintained.

ESSENTIAL FUNCTIONS

• Cleaning and resetting guest bedroom and bathroom areas
• Changing linens
• Making beds
• Turndown service
• Amenity delivery
• Organizing collateral on tables
• Straightening furniture
• Dusting and vacuuming of rooms
• Emptying trash
• Being courteous and helpful to Hotel guests, including reporting any guest requests or preferences
• Completing assigned tasks in a timely manner as outlined by supervisors.

QUALIFICATIONS

• Candidate should have one year prior experience in cleaning hotel guest rooms.
• Must also be a high school graduate or equivalent vocational training.
• Must be able to work nights, weekends and holidays.
• The ideal candidate will promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and be comfortable responding to and carrying out specific guest needs and requests.
• Ensuring the confidentiality and security of all guest rooms is of utmost importance.

PHYSICAL REQUIREMENTS

• Must be able to stand, walk; handle or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms.
• Occasionally required to climb or balance.
• The employee must regularly lift and/or move up to 10 pounds and sometimes lift and/or move up to 25 pounds.
• Exert physical effort in being able to clean several rooms per shift.

The pay scale for Turndown Attendant is $23.00

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.