Turndown Attendant

Pier Sixty Six; Deep Creek (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

401(k) with company match

Complimentary team meals

Complimentary room nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking a dedicated Housekeeping Turn Down Attendant to provide nightly turndown service and maintain guest room amenities to meet luxury hotel standards.

You will prepare carts, restock rooms, and ensure safety and cleanliness as part of a welcoming guest experience. Strong English, customer service, and teamwork are essential for success in this role.

Qualifications

• High school diploma or equivalent; additional hospitality management or related field education is a plus.
• Proven experience in a similar role, preferably in a hotel or hospitality environment.
• Proficiency in Alice software is preferred.
• Knowledge of proper cleaning techniques and chemical handling, as well as requirements and use of equipment is preferred.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision and prioritize tasks effectively or as a part of a team.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Physical mobility and stamina to perform tasks such as lifting, bending, and standing for extended periods.
• Attention to detail and accuracy in all tasks.

Responsibilities

• Perform nightly turndown service assignment following hotel standards.
• Prepare Housekeeping Carts with all necessary supplies to complete tasks.
• Inspect cleaning equipment and report deficiencies.
• Ensure all doors and windows are securely locked
• Report all engineering related deficiencies.
• Remove trash & place in designated area.
• Dust all surfaces including furniture, fixtures, and electronics.
• Wipe and sanitize high-touch areas.
• Replace all bed linens & terry when necessary.
• Prepare the bed according to the hotel standards.
• Replace bathroom toiletries & amenities.
• Wipe all mirrors and glass surfaces.
• Vacuum carpets or rugs, sweep and mop hard floors
• Fold & organize guest belongings.
• Check and replenish guestroom amenities.
• Remove in room dining items and place in designated area.
• Ensure the in-room safe is functioning and properly secured.
• Arrange furniture neatly
• Adjust the room temperature to the appropriate level.
• Do a final walk-through to ensure everything is clean and in place.
• Check that all lights and appliances are working.
• Close and secure the door properly.
• Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Performs other reasonable job duties as requested by Supervisors.

Skills

Customer service

Communication skills

English fluency

Education

High school diploma or equivalent

Tools

Alice software

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort,returnedto Fort Lauderdale.From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclaveis ahome to the extraordinary luxury resort hosting 325 guest rooms, suites,and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort assemblesover 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, withstate-of-the-artfacilities, a first-class employee dining room,and most importantly,a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic,and polished hospitality enthusiastseager for growth and stardomto join our team, and enjoy highly competitive wages, comprehensive benefits,and a culture that honors and respects you.

We currently have an opportunity for a Housekeeping Turn Down Attendant to join our Pier Sixty-Six Resort.

Responsibilities

• Perform nightly turndown service assignment following hotel standards.
• Prepare Housekeeping Carts with all necessary supplies to complete tasks.
• Inspect cleaning equipment and report deficiencies.
• Ensure all doors and windows are securely locked
• Report all engineering related deficiencies.
• Remove trash & place in designated area.
• Dust all surfaces including furniture, fixtures, and electronics.
• Wipe and sanitize high-touch areas.
• Replace all bed linens & terry when necessary.
• Prepare the bed according to the hotel standards.
• Replace bathroom toiletries & amenities.
• Wipe all mirrors and glass surfaces.
• Vacuum carpets or rugs, sweep and mop hard floors
• Fold & organize guest belongings.
• Check and replenish guestroom amenities.
• Remove in room dining items and place in designated area.
• Ensure the in-room safe is functioning and properly secured.
• Arrange furniture neatly
• Adjust the room temperature to the appropriate level.
• Do a final walk-through to ensure everything is clean and in place.
• Check that all lights and appliances are working.
• Close and secure the door properly.
• Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Performs other reasonable job duties as requested by Supervisors.

Qualifications

• High school diploma or equivalent; additional hospitality management or related field education is a plus.
• Proven experience in a similar role, preferably in a hotel or hospitality environment.
• Proficiency in Alice software is preferred.
• Knowledge of proper cleaning techniques and chemical handling, as well as requirements and use of equipment is preferred.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision and prioritize tasks effectively or as a part of a team.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Physical mobility and stamina to perform tasks such as lifting, bending, and standing for extended periods.
• Attention to detail and accuracy in all tasks.

As a valued member of the Coral Tree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort