Turndown Attendant: Luxury Hotel Guest Experience

Four Seasons; Scottsdale (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Employee meals

Dry cleaning for uniforms

Job summary

Four Seasons Scottsdale is seeking a Turndown Attendant to join our housekeeping team. You will maintain a comfortable guest room environment by cleaning and refreshing rooms and preparing them for sleep, with a keen eye for detail and a commitment to service excellence.

The role requires at least 1 year in a related luxury hotel position, ability to operate cleaning equipment, and strong English skills. Full-time hours run 12:30PM–9:00PM with flexibility for mornings, evenings, weekends, and

Qualifications

• Minimum 1+ year previous experience required in related position; in a luxury hotel setting preferred.
• Knowledge and the ability to operate cleaning equipment.
• High level of attention to detail.
• Ability to understand and working knowledge of English required.

Responsibilities

• Cleans guestrooms as assigned by management and in accordance with hotel standards.
• Inspects all rooms (vacant or occupied), checking the standard of cleanliness, missing guest amenities and/or supplies.
• Is given a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet.
• Wipes down any wet services in the bathroom. Folds any clothing left in the room and places it in an appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.

Skills

Guest room cleaning

Attention to detail

English proficiency

Cleaning equipment operation

Job description

Four Seasons Scottsdale is seeking a Turndown Attendant to join our housekeeping team. You will maintain a comfortable guest room environment by cleaning and refreshing rooms and preparing them for sleep, with a keen eye for detail and a commitment to service excellence.

The role requires at least 1 year in a related luxury hotel position, ability to operate cleaning equipment, and strong English skills. Full-time hours run 12:30PM–9:00PM with flexibility for mornings, evenings, weekends, and