Residence Club: Luxury Housekeeping Supervisor

Four Seasons Resort Scottsdale; Scottsdale (AZ); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

401(k) plan

Employee rates

Uniforms provided

Tuition reimbursement

Career growth

Inclusive culture

Résumé du poste

Four Seasons Resort Scottsdale is seeking a Housekeeping Supervisor to lead the Residence Club team in delivering exceptional cleanliness, organization, and service. You will oversee daily operations, inspect rooms and public areas, and coordinate with other departments to ensure a memorable guest stay.

The ideal candidate has prior supervisory experience in luxury hospitality, strong communication and leadership skills, and familiarity with Opera PMS/HotSOS.

Qualifications

• Previous supervisory or leadership experience in a hotel, resort, or luxury hospitality environment.
• Strong communication, organizational, and problem-solving skills with attention to detail.
• Ability to motivate, coach, and lead a diverse team in a fast-paced environment.
• Experience with Opera PMS and HotSOS is preferred; bilingual English/Spanish is a plus.

Responsabilités

• Oversee daily housekeeping operations and ensure highest cleanliness standards.
• Coordinate with internal departments and frontline associates for seamless service.
• Provide onboarding, training, coaching, and development for team members.
• Assist with guest recovery and resolve service or quality concerns promptly.

Connaissances

Leadership

Communication

Team leadership

Attention to detail

Outils

Opera PMS

HotSOS

Description du poste

Four Seasons Resort Scottsdale is seeking a Housekeeping Supervisor to lead the Residence Club team in delivering exceptional cleanliness, organization, and service. You will oversee daily operations, inspect rooms and public areas, and coordinate with other departments to ensure a memorable guest stay.

The ideal candidate has prior supervisory experience in luxury hospitality, strong communication and leadership skills, and familiarity with Opera PMS/HotSOS.