Turndown Attendant

Martin Resorts, Inc.; California; Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

Peregrine Yountville Management LLC in California is seeking a Turndown Attendant to freshen guestrooms, respond to housekeeping requests, and clean as needed.

You will follow hotel processes, stock caddies with supplies, review turndown lists, and assist with guest requests while adhering to safety rules and resort policies.

Qualifications

• Experience in a resort or a related field preferred.

Responsibilities

• Freshen guestrooms and turndown per hotel processes.
• Review turndown list and stock caddie with supplies, linen and amenities.
• Handle items for Lost and Found per the process.
• Prepare housekeeping cart for next day use.
• Report maintenance repairs to Housekeeping supervisor/manager.
• Operate radios professionally when communicating with team members.
• Deliver guest requests in a timely manner.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Skills

Experience in a resort

Guest service

Teamwork

Job description

The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed.

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Review list for any special requests.
• Turndown each assigned room according to hotel processes.
• Handle items for "Lost and Found" according to the process.
• Prepare housekeeping cleaning cart for next days use.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Operate radios efficiently and professionally when communicating with resort team members.
• Deliver guest requests in a timely manner.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Experience in a resort or a related field preferred.

Work Conditions and Schedule

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand during entire shift.
• Required to stand, walk, climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend (fold, organize, scrub, etc.)
• This role requires driving a golf cart.

Please note this job description is considered to be a general outline of position, and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLC at any time with or without notice.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.