Turkish-Speaking Mobile Game Support Specialist - Relocation Included

Mercier Consultancy Group; Germany (OH); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Office facilities

Job summary

Mercier Consultancy Group is seeking a Turkish-speaking Player Support Specialist for Supercell Games in Bulgaria. This role targets a passionate gamer ready to elevate player experience across Supercell's portfolio, with a focus on high-quality communication and customer service standards.

The position offers fully paid training, comprehensive health insurance, relocation support, a monthly performance bonus, and access to world-class office facilities while joining a thriving international

Qualifications

• Native or fluent Turkish (spoken and written) is strictly required.
• Proficiency in English to collaborate within our international team.

Responsibilities

• Provide high-quality, real-time support to the Turkish-speaking player community across Supercell's diverse gaming portfolio.
• Investigate and resolve complex technical issues and account queries with precision and professionalism.
• Escalate bugs and feature requests to development teams within Gaming & Esports.
• Maintain understanding of game mechanics, seasonal updates, and community trends.

Skills

Turkish fluency

Customer support

Problem solving

Team collaboration

Job description

Mercier Consultancy Group is seeking a Turkish-speaking Player Support Specialist for Supercell Games in Bulgaria. This role targets a passionate gamer ready to elevate player experience across Supercell's portfolio, with a focus on high-quality communication and customer service standards.

The position offers fully paid training, comprehensive health insurance, relocation support, a monthly performance bonus, and access to world-class office facilities while joining a thriving international