Turf & Utility Service Technician

Bucklin Tractor & Implement Co; Great Bend (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) w/ company match

Health and Dental Insurance

Paid Time Off

Training and Development Opportunities

Employee Discounts

Job summary

Bucklin Tractor & Implement Co. is seeking a highly motivated Turf & Utility Service Technician for our Great Bend location. This role primarily involves diagnosing and repairing turf and utility equipment while maintaining excellent customer service and adhering to safety regulations.

The ideal candidate will have 1-2 years of mechanical service experience, a high school diploma, and strong communication skills. We offer a competitive salary and comprehensive benefits package including health insurance, 401(k) with match, and training opportunities.

Qualifications

• Minimum 1-2 years of experience performing mechanical service repairs required.
• Ag Tech Graduate or 2 years of John Deere experience preferred.
• Ability to lift at least 75 lbs. repeatedly.

Responsibilities

• Work on turf and utility equipment by diagnosing and repairing mechanical problems.
• Complete necessary paperwork and documentation in a timely manner.
• Maintain customer service relations and a safe working area.
• Participate in training courses and continuing education.

Skills

Mechanical service repairs

Proficient knowledge of mechanical systems

Customer service relations

Communication skills

Education

High School Diploma or equivalent

Associates degree preferred

Job description

Job Details

Job Location: KS Great Bend - Great Bend, KS 67530

Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Turf & Utility Service Technician to join our team in our Great Bend location. A Turf & Utility Service Technician's primary responsibility is to work on turf and utility equipment; complete necessary paperwork; maintain excellent customer service; maintain a safe working area; participate in service training. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Essential Job Duties

• Work on equipment by:
  • Properly diagnosing mechanical problems on turf and utility equipment.
  • Properly disassembling equipment/components, as needed.
  • Repairing components and machinery.
  • Properly reassembling equipment/components.
  • Reporting any additional work required on equipment to ensure proper operation and safety.
• Complete necessary paperwork by:
  • Documenting work done in detail on segments and work orders.
  • Turning in documentation in a timely fashion.
  • Keeping records required to establish cost of parts and labor charge to customer.
• Maintain excellent customer service relations by:
  • Handling customer issues both objectively and tactfully.
  • Treating each customer with respect.
• Maintain a safe working area by:
  • Maintaining and caring for shop tools, equipment, and vehicles; putting everything back in its designated location.
  • Maintaining a clean work area.
  • Performing work in a neat and orderly manner.
  • Following all safety rules and regulations.
  • Using safe practices in performing work assignments.
• Participate in John Deere training courses and other continuing education classes, as assigned.
• Perform related and other duties, as assigned.

Skills & Qualifications

• Minimum 1-2 years of experience performing mechanical service repairs required.
• Ag Tech Graduate or 2 years of John Deere experience preferred.
• Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures.
• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf and utility equipment.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Ability to use Service Advisor and perform basic computer functions.
• Proficient oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• High School Diploma or equivalent experience required; Associates degree preferred.
• Valid driver’s license is required.

Benefits

• 401(k) w/ company match
• Health and Dental Insurance
• Life Insurance
• Paid Time Off
• Company Paid Holidays
• Training and Development Opportunities
• Employee Discounts
• Employee Assistance Program