Mobile Service Technician

Bucklin Tractor & Implement Co; Greensburg (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) w/ company match

Health and Dental Insurance

Life Insurance

Paid Time Off

Company Paid Holidays

Training and Development Opportunities

Employee Discounts

Employee Assistance Program

Job summary

Bucklin Tractor & Implement Co in Greensburg, KS, is seeking a Mobile Service Technician to diagnose, repair, and maintain John Deere equipment at our Greensburg location. The role emphasizes on-site diagnostics, field service, and meticulous documentation for customer satisfaction.

The ideal candidate has 1–2 years of mechanical service experience, a valid driver’s license, and familiarity with diagnostic tools and John Deere products.

Qualifications

• High School Diploma, GED, or equivalent; Associates preferred.
• Valid driver's license required.
• Minimum 1–2 years of mechanical service repairs experience.
• Located in the Kinsley or Lewis area; highly preferred.
• Ag Tech graduate or 2 years of John Deere experience preferred.
• Ability to perform basic repairs using manuals and proper tools.
• Knowledge of mechanical, electrical, and hydraulic systems.
• Experience with diagnostic tools and computer use.
• Excellent verbal and written communication.
• Ability to lift at least 75 lbs.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Reports additional work required to ensure proper operation and safety.
• Documents diagnostics and repairs on work orders and submits information on time.
• Keeps records to establish cost of parts and labor.
• Performs diagnostics and repairs in the field as required.
• Handles customer issues objectively and tactfully.
• Answers service calls and assists customers accordingly.
• Operates and maintains vehicles, tools, and equipment.
• Maintains a clean, neat, and orderly work area.
• Follows all safety rules and regulations.
• Maintains knowledge of John Deere and competitive products.
• Participates in John Deere training courses and continuing education.

Skills

Diagnostics

Field service

Mechanical repair

Communication

Safety-conscious

Education

High School Diploma or GED

Associates degree preferred

Tools

Service ADVISOR

Diagnostic tools

Job description

Job Details

Job Location: KS Greensburg - Greensburg, KS 67054Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Mobile Service Technican to join our team in our Greensburg location.

A Service Technician;s primary responsibility is to independently perform complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Responsibilities:

• Performs diagnostics and repairs on John Deere equipment and technology
• Reports any additional work required on equipment to ensure proper operation and safety
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• Keeping records required to establish cost of parts and labor charge to customer
• Performs diagnostics and repairs in the field as required
• Handle customer issues objectively and tactfully
• Answer service phone calls and assisting the customer accordingly
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• Participate in John Deere training courses and other continuing education classes, as assigned
• Perform related and other duties, as assigned

Experience, Education, Skills, and Knowledge:

• High School Diploma, GED, or equivalent experience required; Associates degree preferred.
• Valid driver’s license is required
• Minimum 1-2 years of experience performing mechanical service repairs required
• Located in the Kinsley or Lewis area, highly preferred
• Ag Tech Graduate or 2 years of John Deere experience preferred
• Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures
• Knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience communicating effectively verbally and in writing
• Ability to lift at least 75 lbs. repeatedly

Benefits:

• 401(k) w/ company match
• Health and Dental Insurance
• Life Insurance
• Paid Time Off
• Company Paid Holidays
• Training and Development Opportunities
• Employee Discounts
• Employee Assistance Program