TurboTax Retail Expert: Local Tax Advisor & Builder

Intuit

Brea (CA)

On-site

USD 44,000 - 50,000

Full time

14 days+

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Benefits offered by this job

401(k) with company match
Paid sick time
Employee Stock Purchase Plan
E&O Insurance
Employee Assistance Program
Discounts on Intuit products
Free TurboTax copy
Marketing support

Job summary

Intuit seeks TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations in the United States. You will provide in-person tax preparation, advice, and software support, building local client bases and trusted relationships.

Applicants should hold active tax licenses (EA/CPA/Attorney) and have 3+ years of returns experience, with a willingness to engage the community and wear a uniform. Bilingual English/Spanish is a bonus, with a competitive benefits package.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
  • PTIN required to file taxes.
  • Must possess or obtain state licenses, certificates, permits, or bonds.
  • Minimum of 3 years of paid experience filing 30+ federal/state 1040 tax returns per season using professional software.
  • Familiarity with Circular 230.
  • Must be comfortable onsite at a TurboTax retail location, Sundays to Saturdays, part-time minimum 20 hours per week.
  • Bilingual English/Spanish a plus.
  • Experience in holistic tax advisory services beyond tax filing.
  • Willing to wear a TurboTax uniform.
  • Willing to work in a front facing retail environment.

Responsibilities

  • Be a proactive community ambassador, representing TurboTax locally and engaging prospects.
  • Provide hands-on tax advice and complete preparation services for TurboTax customers.
  • Facilitate discovery sessions to uncover deductions and plan taxes.
  • Deliver a best-in-class customer experience and build long-term relationships.
  • Interact with customers in person and via Intuit video tools.

Skills

Tax expertise
Customer service
Communication
On-site work

Education

EA license
CPA license
Attorney license

Tools

Tax preparation software
CRM/sales tools

Job description

Intuit seeks TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations in the United States. You will provide in-person tax preparation, advice, and software support, building local client bases and trusted relationships.

Applicants should hold active tax licenses (EA/CPA/Attorney) and have 3+ years of returns experience, with a willingness to engage the community and wear a uniform. Bilingual English/Spanish is a bonus, with a competitive benefits package.

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