TurboTax Local Service Expert: Community Tax Advisor

Intuit Inc.; Wilmington (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) Matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on Intuit products

Free TurboTax copy

Marketing support

Job summary

Intuit Inc. is seeking TurboTax Local Service Experts to join on-site teams at a TurboTax location in the United States. You will provide tax advice, prepare returns, and connect clients with Intuit’s ecosystem for end-to-end service in a community-focused role.

You’ll collaborate with a team to support personal and business tax needs, grow local client bases, and leverage TurboTax tools for ongoing client relationships in a dynamic setting.

Qualifications

• Enrolled Agent or CPA preferred with strong tax preparation experience.
• Active PTIN required to file taxes.
• 3+ years of paid experience filing 30+ federal/state 1040 returns per season.

Responsibilities

• Provide hands-on tax advice and complete preparation for TurboTax clients, including complex scenarios.
• Grow local client base through outreach, events, and partnerships.
• Coordinate with related services (bookkeeping, payroll, financial planning) to deliver end-to-end solutions.

Skills

Tax knowledge

Client service

On-site teamwork

Bilingual (EN/ES)

Education

EA (Enrolled Agent)

CPA (Certified Public Accountant)

Practicing Attorney

Tools

Tax preparation software

CRM software

Job description

Intuit Inc. is seeking TurboTax Local Service Experts to join on-site teams at a TurboTax location in the United States. You will provide tax advice, prepare returns, and connect clients with Intuit’s ecosystem for end-to-end service in a community-focused role.

You’ll collaborate with a team to support personal and business tax needs, grow local client bases, and leverage TurboTax tools for ongoing client relationships in a dynamic setting.