Tundish Technician - Robotics and Material Application

Vesuvius North America; Alabama; On-site; USD 55,000 - 85,000; Full time

Job summary

Vesuvius North America seeks a Tundish Technician to build strong relationships with local customers and support field service efforts in Alabama. The role serves as the first contact for customers and drives installation, maintenance, and problem solving to maximize equipment uptime.

The candidate should have an associate degree in engineering technologies, solid mechanical/electronics knowledge, and be comfortable reading drawings and PID/Electrical schematics. Travel up to 10% is required.

Qualifications

• Associate's degree in engineering technologies, industrial or mechanical.
• Bachelor's degree preferred for advancement.
• Strong background in mechanics and electronics.
• Familiar with PID and electrical schematics.
• Proficient with Windows OS and MS Office.
• Ability to read engineering drawings.
• Willingness to travel up to 10%.
• Safe, independent, multitasker.
• Excellent verbal and written English.

Responsibilities

• Support/drive installation, configuration, troubleshooting and maintenance of equipment.
• Identify root causes with test/diagnostic tools and implement corrective actions.
• Perform preventive and unscheduled maintenance on production equipment.
• Report opportunities for system upgrades and new sales.
• Provide timely feedback to customer service requests.
• Communicate maintenance results clearly to the team.

Skills

Engineering basics

Reading drawings

Team collaboration

Communication

Travel willingness

Problem solving

Customer focus

Education

Associate's Degree in engineering technologies

Bachelor's degree preferred

Tools

Windows OS

Microsoft Office

Job description

Description

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 11,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

Job Details

Description

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 11,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

This is a mobile role with base in or around Calvert or Mobile, Alabama.

Purpose

The Tundish Technician will be responsible to build close relationships with Vesuvius Sales team that interface locally with our customers. There relationships can augment our overall field service efforts as the local representative can serve a point of first contact for the customer.

Key Responsibilities

• Support/drive installation, configuration, troubleshooting and maintenance of equipment with the objective of 95% up time.


• Use test and diagnostic equipment to identify root cause problems and put corrective actions in place.


• Perform preventive and unscheduled maintenance duties on production equipment.


• Look for and report opportunities for systems upgrades, new systems sales.


• Provide timely feedback and support to all customer service requests.


• Communicate the results of maintenance/service activities with the team clearly and concisely.

Qualifications

• Associate's Degree required in engineering technologies, industrial, mechanical, electro-mechanical. Bachelor's preferred.


• Strong technical background in mechanics, electronics, modest networking.


• Understanding of computer systems, Windows OS, Microsoft Office Suite.


• Ability to read and understand engineering drawings, PID, Electrical schematic.


• Must work well in multi-disciplinary teams.


• Ability and willingness to work on the main floor of a steel mill under sometimes hot and dusty conditions.


• Strong work ethic with ability to work independently and multitask.


• High-energy team player with good interpersonal skills.


• Passionate about customer support.


• Strong ability to manage customer-facing activities.


• Excel in a fast-paced environment and can handle multiple tasks at once.


• Excellent verbal and written communication skills (English).


• Organized, self-Motivated and project oriented.


• Flexible with regards to work schedule, occasional evenings and weekends.


• Safe work attitude.


• Willingness to travel 10%.

The Tundish Technician reports to the Technical Sales Lead assigned to the region. The specific salary offered to a candidate may be influenced by a variety of factors including experience, education and location.