Field Tundish Technician - On-site & Customer Support

Vesuvius North America; Alabama; On-site; USD 55,000 - 85,000; Full time

Job summary

Vesuvius North America seeks a Tundish Technician to build strong relationships with local customers and support field service efforts in Alabama. The role serves as the first contact for customers and drives installation, maintenance, and problem solving to maximize equipment uptime.

The candidate should have an associate degree in engineering technologies, solid mechanical/electronics knowledge, and be comfortable reading drawings and PID/Electrical schematics. Travel up to 10% is required.

Qualifications

• Associate's degree in engineering technologies, industrial or mechanical.
• Bachelor's degree preferred for advancement.
• Strong background in mechanics and electronics.
• Familiar with PID and electrical schematics.
• Proficient with Windows OS and MS Office.
• Ability to read engineering drawings.
• Willingness to travel up to 10%.
• Safe, independent, multitasker.
• Excellent verbal and written English.

Responsibilities

• Support/drive installation, configuration, troubleshooting and maintenance of equipment.
• Identify root causes with test/diagnostic tools and implement corrective actions.
• Perform preventive and unscheduled maintenance on production equipment.
• Report opportunities for system upgrades and new sales.
• Provide timely feedback to customer service requests.
• Communicate maintenance results clearly to the team.

Skills

Engineering basics

Reading drawings

Team collaboration

Communication

Travel willingness

Problem solving

Customer focus

Education

Associate's Degree in engineering technologies

Bachelor's degree preferred

Tools

Windows OS

Microsoft Office

Job description

Vesuvius North America seeks a Tundish Technician to build strong relationships with local customers and support field service efforts in Alabama. The role serves as the first contact for customers and drives installation, maintenance, and problem solving to maximize equipment uptime.

The candidate should have an associate degree in engineering technologies, solid mechanical/electronics knowledge, and be comfortable reading drawings and PID/Electrical schematics. Travel up to 10% is required.