Tuition & Financial Planning Specialist for Students

Marymount University; Arlington (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition remission

Job summary

Marymount University seeks a Student Financial Planner in Student Financial Services. The role serves as the primary contact for tuition and financial questions, providing exceptional customer service and guiding students to map tuition costs.

You will discuss enrollment plans via phone and email to ensure understanding of payment options. The planner will proactively work with prospective and current students to develop financial plans, aligning aid, payment plans, and other sources to support

Qualifications

• Bachelor’s Degree from an accredited institution of higher learning or equivalent work experience in higher education administration.
• 2-3 years of relevant professional experience in an applicable role.
• Strong proficiency in Microsoft Office (Word, Excel) and Google Suite.

Responsibilities

• Provide comprehensive responses to student inquiries regarding all payment options, including tuition assistance and financial aid awards.
• Create financial enrollment plans based on financial aid, payment plans and other sources of payment.
• Interact with students and families in-person, via phone, and virtually to counsel on payment options and affordability.
• Maintain knowledge of policies, federal Title IV regulations, and Marymount scholarship opportunities.
• Outreach to resolve outstanding account balances and collaborate with Financial Aid and Registrar offices.

Skills

Interpersonal communication

Oral and written communication

Customer service

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Google Suite

Job description

Marymount University seeks a Student Financial Planner in Student Financial Services. The role serves as the primary contact for tuition and financial questions, providing exceptional customer service and guiding students to map tuition costs.

You will discuss enrollment plans via phone and email to ensure understanding of payment options. The planner will proactively work with prospective and current students to develop financial plans, aligning aid, payment plans, and other sources to support