Tubing Park Guest Services & POS Specialist

Boyne Resorts; Snoqualmie (WA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) with discretionary match

Sick time accrual

Ally Health benefit

Job summary

The Summit at Snoqualmie, operated by Boyne Resorts, is looking for a Tubing Park Check-In Agent to provide front-line guest service and POS support. You will process admissions, handle payments, and keep the Welcome Center organized while answering guest questions and maintaining a welcoming environment.

Responsibilities include setup/closing duties, maintaining supplies, and occasional snow removal. Qualifications include strong communication, basic computer skills, and the ability to

Qualifications

• Excellent communication and customer service skills.
• Must be at least 16 years of age.
• Basic computer experience.
• Ability to multitask in a fast-paced environment.
• Preferred: customer service experience and language fluency.

Responsibilities

• Process Tubing Park admissions and POS transactions.
• Assist with setup and closing of the Welcome Center and surrounding areas.
• Receive payments by credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Maintain adequate supplies at assigned POS stations.
• Proficiency in POS system for check-in and food & beverage (training available).
• Snow removal with various hand tools.
• Greet customers entering the Tubing Park.
• Answer customers' questions and provide information on procedures or policies.
• Follow direction from the Arrivals Supervisor and Check-In Lead.
• Assist guests and elevate concerns when additional support is needed.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Age 16+

Job description

The Summit at Snoqualmie, operated by Boyne Resorts, is looking for a Tubing Park Check-In Agent to provide front-line guest service and POS support. You will process admissions, handle payments, and keep the Welcome Center organized while answering guest questions and maintaining a welcoming environment.

Responsibilities include setup/closing duties, maintaining supplies, and occasional snow removal. Qualifications include strong communication, basic computer skills, and the ability to