TTI Customer Service Job Fair - Thursday, October 29th Anderson, SC

Techtronic Industries; Anderson (SC); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance

401(k)

Medical/dental/vision coverage

Vacation

Holidays

Descripción de la vacante

TTI Power Equipment in Anderson, SC is hosting an onsite job fair to hire Customer Service Associates for the Customer Engagement Department. The event runs Thursday, 10am–2pm, and offers competitive wages and a comprehensive benefits package.

Positions are 1st shift with starting pay of $16.00 per hour. Requirements include a high school education, at least one year in customer service or call center, strong communication and phone skills, and proficiency with Word and Excel.

Formación

• High school education or equivalent required.
• At least 1 year in-bound customer service or call center experience.
• Strong written and verbal communication skills.
• Ability to communicate clearly with callers.
• Ability to handle irate callers and high-stress situations.
• Excellent phone skills.
• Proficiency with Microsoft Word and Excel; Access is a plus.

Responsabilidades

• Respond accurately to consumer, service center & distributor calls regarding policies and procedures.
• Verify and authorize warranty coverage for all callers.
• Provide guidance on warranty and non-warranty service.
• Resolve issues for ASC or consumers while enforcing policies.
• Provide callers with locations to purchase parts and receive repair service.
• Work with internal customers on warranty claims, stock issues, lost or damaged freight.
• Enter orders, provide pricing and stock availability and order status to all customers.

Conocimientos

Inbound calls

Customer service

Phone skills

Strong communication

Written/verbal skills

Educación

High School Education or equivalent

Herramientas

Microsoft Word

Excel

Access

Descripción del empleo

TTI Customer Service Job Fair - Thursday, October 29th

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, October 29th

We are currently hiring Customer Service Associates to work in our Customer Engagement Department.

Location

TTI Power Equipment has openings in its Anderson, SC office for Customer Service Associate on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.

When

Thursday, October 29th (10am - 2pm)

Please see the following job description for the positions we are hiring for.

Shift Hours

Pay

Starting at $16.00/hr

REQUIREMENTS

• High School Education or equivalent.
• Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
• Strong written and verbal skills.
• Ability to communicate well with callers using a clear understanding voice.
• Ability to professionally handle irate callers and high stress situations.
• Excellent phone skills.
• Ability to satisfy consumers and end users with minimal request for management intervention.
• Proficient with Microsoft Word and Excel, Access would be a plus.

RESPONSIBILITIES

• Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
• Verify and authorize warranty coverage for all callers.
• Provide helpful direction to callers dealing with warranty & non-warranty service.
• Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
• Provide callers with location to purchase parts & receive repair service.
• Work with internal customers on warranty claims, stock issues, lost or damaged freight.
• Enter orders, provide pricing and stock availability and status of order to all customers.