TSA Program Assistant: Office Operations & Data Tracking

Travel Security Careers; Middletown (CT); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration program assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role is well suited to someone comfortable with detailed information, handling multiple assignments, and communicating with different teams to keep an office on schedule.

Qualifications

• Organization and attention to detail.
• Written and verbal communication.
• Data entry, tracking, and basic analysis.
• Microsoft Office or comparable workplace software.
• Records and document management.
• Calendar, meeting, and deadline coordination.
• Customer service and professional communication.
• Ability to manage several assignments without losing accuracy.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Written and verbal communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

multitask management

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration program assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role is well suited to someone comfortable with detailed information, handling multiple assignments, and communicating with different teams to keep an office on schedule.