TS/SCI Telephony Systems Administrator (Cisco Voice)

Itezz, Inc.; Columbia (MD); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

SEP IRA with 10% company contribution

Medical plans (CareFirst BlueChoice)

Dental plan (CareFirst)

Vision plan (CareFirst)

Job summary

Itezz Inc. seeks a Telephony System Administrator to manage Cisco Unified Communications and related voice systems, ensuring security, reliability, and compliance for customer operations. The role requires TS/SCI with polygraph and DoD IAM Level 2, with extensive SA experience in federal programs.

Join a mission-focused team supporting critical communications infrastructure. Expect rigorous troubleshooting, risk mitigation, and collaboration across IT and security teams in a federal contract

Qualifications

• Must have TS/SCI with Agency Appropriate Polygraph.
• Seven years of SA experience in similar programs are required.
• DoD 8570 IAM Level 2 certification required.
• Bachelor’s degree or five extra SA years in lieu of degree.

Responsibilities

• Provide administration for Cisco UC Manager and related systems.
• Plan maintenance tasks including updates/upgrades.
• Maintain up-to-date system configuration documentation.
• Design and optimize dial plans and voice traffic routing.
• Monitor voice systems for performance and SLA attainment.
• Support lower-tier break/fix and move/add/change/deactivate requests.

Skills

TS/SCI with Polygraph

SA experience (7y)

DoD 8570 IAM Level 2

Security clearance requirement

Education

Bachelor’s degree in Math/Science/Engineering/Statistics/Engineering Management or related

Tools

Nortel Meridian PBXs

Cisco Unified Call Manager

Cisco Voice multi-cluster

H.323/SIP

Job description

Itezz Inc. seeks a Telephony System Administrator to manage Cisco Unified Communications and related voice systems, ensuring security, reliability, and compliance for customer operations. The role requires TS/SCI with polygraph and DoD IAM Level 2, with extensive SA experience in federal programs.

Join a mission-focused team supporting critical communications infrastructure. Expect rigorous troubleshooting, risk mitigation, and collaboration across IT and security teams in a federal contract