Senior Cisco Unified Communications Engineer (DoD/TS‑SCI)

CommIT Enterprises; Quantico (VA); On-site; USD 125,000 - 135,000; Full time

Job summary

CommIT Enterprises, Inc. in Quantico, VA seeks a Cisco Unified Communications Administrator to provide Tier I-III support for an enterprise ECS environment. You will maintain end-to-end converged IP communications across secure VoIP networks, SIP, SCCP and H.323, in line with DISA STIGs.

The role covers installation, upgrades, QoS policy deployment, and day-to-day UC system maintenance, with coordination with DoD partners for voice/video services and accreditation activities.

Qualifications

• IAT III (CASP+CE, CCNP Security, CISA, GCED, GCIH or CISSP/Associate).
• ITIL v3 (desired).
• Professional series Certification with a focus on UC Collaboration.
• 7 Years related experience.

Responsibilities

• Support the UC architecture including identifying and resolving enterprise level issues/outages, implementing complex call routing schemes, securing VoIP configurations, both classified and unclassified in accordance with DISA STIGs, configuring logging, firewall traversal, performing upgrades and patches, and troubleshooting.
• Conduct Change, Incident, Service Request, Problem, Configuration, and Asset Management per client SOPs to provide technical end user and core service support.
• Conduct and document monthly ECS Network Architecture Reviews to identify security vulnerabilities and report issues with corrective actions.
• Provide network documentation to support accreditation, auditing and operations per DoD 8510.01 and client SOPs.
• Review and identify network traffic statistics, equipment, and configurations to provide utilization, capacity, optimization and security reports.
• Coordinate with DoD and government partners to ensure voice and video communication capabilities across organizations.
• Operate as the highest level of support for an Enterprise UC environment.
• Conduct onsite surveys to identify requirements for installation or decommission of equipment and systems.
• Perform preventive maintenance and scheduled tests on the system.
• Implement QoS strategies in local and enterprise environments.
• Work with defense & intelligence agencies to deploy QoS policies.
• Provide technical advice on configuring QoS across the Enterprise Network.
• Configure, maintain, and operate videoconferencing servers for centralized patching and provisioning.
• Coordinate with government agencies to deploy QoS policies and configure Enterprise VTC System.

Skills

IAT III & UC Certifications

ITIL v3

UC Certifications

7 Years experience

Tools

Cisco Unified Communications Manager 12.5+

Cisco Expressway

Cisco Meeting Server

Cisco Telepresence Management System

Cisco Meeting Manager

Cisco Smart Software Manager

Cisco Webex

Cisco Unified Contact Center Express

Cisco Session Border Controller

Cisco Jabber

Job description

CommIT Enterprises, Inc. in Quantico, VA seeks a Cisco Unified Communications Administrator to provide Tier I-III support for an enterprise ECS environment. You will maintain end-to-end converged IP communications across secure VoIP networks, SIP, SCCP and H.323, in line with DISA STIGs.

The role covers installation, upgrades, QoS policy deployment, and day-to-day UC system maintenance, with coordination with DoD partners for voice/video services and accreditation activities.