TechOps SOC Analyst I - TS/SCI, Onsite Redmond

Piper Companies

Redmond (WA)

On-site

USD 78,000 - 130,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401k

Sick leave

Paid holidays

Job summary

Zachary Piper Solutions is seeking a TechOps Administrator I to support a Secure Operations Center environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. The TechOps Administrator I will play a key role in maintaining system availability, supporting deployments, and assisting in outage response and recovery efforts.

This position will be onsite in Redmond, WA and requires a Ts/SCI clearance with Full Scope Polygraph!

Qualifications

Active TS/SCI clearance with Full Scope Polygraph required.
Strong customer service mindset and communication skills.
Ability to work in a fast-paced environment with shifting priorities.

Responsibilities

Monitor deployment flow and report functionality, escalating issues as needed.
Coordinate restoration actions with cross-functional teams during outages.
Execute documented deployment scripts and operational procedures.
Identify volume drivers and coordinate with feature teams to drive fixes.
Document investigative and recovery actions for audit and RCA purposes.
Update SOPs and technical documentation as needed.
Support outage restoration efforts in line with SLAs and procedures.
Assist in secure work area operations including hardware deployments and troubleshooting.