TS/SCI IT Operations Lead for TSA Focus (Hybrid)

GovCIO; Herndon (VA); Hybrid; USD 135,000 - 160,000; Full time

Job summary

GovCIO is seeking an FC Operations Lead in Herndon, VA, for a hybrid remote role supporting the TSA Focus contract. The candidate will oversee IT support operations at FC and Site W, directing field services in classified settings and coordinating 24x7 on-site coverage.

Requires 8+ years managing IT Field Services, strong leadership, and an active TS/SCI clearance. The posted salary range is USD 135,000.00 to USD 160,000.00 per year.

Qualifications

• 8+ years managing IT Field Services in a classified setting, including deskside support, mobility, deployment services, asset inventory, A/V O&M.
• Strong strategic leadership and interpersonal skills; able to plan and coordinate complex projects.
• Active TS/SCI clearance required.

Responsibilities

• Leads IT support operations at TSA FC and Site W locations.
• Provides technical and management leadership for field support services in classified settings.
• Directs and controls all field support activities to meet technical requirements.
• Organizes 24x7 on-site support with defined shift coverage.
• Leads IT Help Desk, desk-side support, WebEOC User Support, O&M, and DSRN teams.

Skills

IT field services

Deskside support

A/V O&M

On-site cabling

Classified environment

Education

High School Diploma

Job description

GovCIO is seeking an FC Operations Lead in Herndon, VA, for a hybrid remote role supporting the TSA Focus contract. The candidate will oversee IT support operations at FC and Site W, directing field services in classified settings and coordinating 24x7 on-site coverage.

Requires 8+ years managing IT Field Services, strong leadership, and an active TS/SCI clearance. The posted salary range is USD 135,000.00 to USD 160,000.00 per year.