TS/SCI IT Help Desk & Systems Support Specialist

https:/www.scheurer.org/careers/; Fort Walton Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Tyonek in Fort Walton Beach, FL seeks skilled CST IT personnel to support Air Force Cyber Warfare Courses. The role emphasizes desktop support, diagnostics, ticketing, and coordination with support desks.

Candidates must hold TS/SCI clearance and DoDI 8570.1m IAT II certification, with 4+ years of related experience or 7+ years with HS/GED. On-site duties include hardware maintenance and system security monitoring.

Qualifications

• Requires TS/SCI clearance and DoDI 8570.1m IAT Level II certification.
• Associates degree with 4+ years experience or HS/GED with 7+ years experience.
• Experience in desktop support, network troubleshooting and system diagnostics.

Responsibilities

• Provide desktop support and track network/system trouble tickets.
• Set up service for internal/external customers and test equipment.
• Run system diagnostics and document repairs in ticketing system.
• Maintain hardware/software records and support internal/external networks.
• Perform routine maintenance on 1000–2000 desktops and related systems.

Skills

Desktop support

Troubleshooting

System diagnostics

Network issue resolution

Customer coordination

Education

TS/SCI clearance

DoDI 8570.1m IAT Level II certification

Associate's Degree +4 years experience

High School/GED +7 years experience

Tools

Local ticketing system

Hardware/Software maintenance records

Job description

Tyonek in Fort Walton Beach, FL seeks skilled CST IT personnel to support Air Force Cyber Warfare Courses. The role emphasizes desktop support, diagnostics, ticketing, and coordination with support desks.

Candidates must hold TS/SCI clearance and DoDI 8570.1m IAT II certification, with 4+ years of related experience or 7+ years with HS/GED. On-site duties include hardware maintenance and system security monitoring.