TS/SCI Data Center Operations Technician

Amazon Inc.; Seattle, Northern (WA, KY); Hybrid; USD 44,000 - 79,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to maintain and operate critical infrastructure in AWS data centers.

You will work hands-on with diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers to ensure 99.999% uptime. The role includes preventative maintenance, incident response, and collaboration with global engineers to test new technologies.

Qualifications

• High school or equivalent diploma.
• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical systems

Mechanical systems

Data center operations

Tools

BMS (Building Management Systems)

EPMS (Electrical Power Management System)

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to maintain and operate critical infrastructure in AWS data centers.

You will work hands-on with diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers to ensure 99.999% uptime. The role includes preventative maintenance, incident response, and collaboration with global engineers to test new technologies.