Data Center Engineering Technician: 24/7 Uptime & Hands-On Ops

Amazon Web Services (AWS); Herndon (VA); On-site; USD 52,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical electrical and mechanical systems across AWS data centers.

The role requires hands-on maintenance of diesel generators, UPS, PDUs, CRAC, chillers, cooling towers, and fire/life-safety equipment, with travel between sites as needed. You will monitor BMS/EPMS, perform installations, PMs, and root-cause analyses, and support change management with technical documentation.

Qualifications

• 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
• 2+ years of Microsoft Office products and applications experience
• Experience reading and writing procedures, technical documents, and engineering drawings

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical & mechanical maintenance

Microsoft Office

Travel readiness

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical electrical and mechanical systems across AWS data centers.

The role requires hands-on maintenance of diesel generators, UPS, PDUs, CRAC, chillers, cooling towers, and fire/life-safety equipment, with travel between sites as needed. You will monitor BMS/EPMS, perform installations, PMs, and root-cause analyses, and support change management with technical documentation.