TS/SCI Cloud Support Engineer – Onsite Reston

Zachary Piper Solutions; Reston (VA); On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO & Sick Leave

401(k) Plan

Holiday benefits

Job summary

Zachary Piper Solutions is seeking a Cloud Support Engineer to support a US Government customer in Reston, VA. The role focuses on timely incident resolution, using custom tools, and documenting outcomes in a dynamic cloud environment.

The ideal candidate holds an active TS/SCI FS Poly clearance and is willing to learn Netmom and Windbg while collaborating with IT professionals across platforms, including Azure, AWS, Windows, and Active Directory.

Qualifications

• Active TS/SCI FS Poly clearance is required.
• Willingness to acquire proficiency in Netmom and Windbg.

Responsibilities

• Timely resolution of incoming incident tickets.
• Utilization of custom tools for effective resolution of system issues.
• Detection and rectification of system glitches.
• Thorough logging and documentation of incident resolutions.

Skills

Incident management

Troubleshooting

Documentation

Tools

Netmom

Windbg

Job description

Zachary Piper Solutions is seeking a Cloud Support Engineer to support a US Government customer in Reston, VA. The role focuses on timely incident resolution, using custom tools, and documenting outcomes in a dynamic cloud environment.

The ideal candidate holds an active TS/SCI FS Poly clearance and is willing to learn Netmom and Windbg while collaborating with IT professionals across platforms, including Azure, AWS, Windows, and Active Directory.