TechOps Administrator: TS/SCI Poly, 24/7 Cloud Support

Zachary Piper Solutions; Redmond (WA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Cigna Medical

Dental

Vision

401k

PTO/Holiday

Sick leave

Job summary

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator in Redmond, WA. The role involves executing deployment scripts, supporting outage restoration, and documenting processes for auditing.

The ideal candidate will have an active TS/SCI clearance, a Bachelor's degree in a related field, and experience in customer service and IT troubleshooting. Compensation is $100,000 - $130,000+ based on experience with full benefits offered.

Qualifications

• Must hold an active TS/SCI with Full Scope Polygraph (MPO).
• Education: Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
• Experience administering servers and applications in cloud environments.

Responsibilities

• Execute documented deployment scripts and procedures.
• Support outage restoration actions, adhering to published SLAs.
• Document investigative and restorative actions in the designated system for audits.
• Apply troubleshooting expertise to mitigate service outages.

Skills

Customer service skills

IT troubleshooting and end user support

Programming/Scripting: Java, Python, Bash, Powershell

Experience with Microsoft O365 and Windows Active Directory

Experience utilizing Remedy or ServiceNow

Education

Bachelor’s Degree in a related field or equivalent IT training

Job description

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator in Redmond, WA. The role involves executing deployment scripts, supporting outage restoration, and documenting processes for auditing.

The ideal candidate will have an active TS/SCI clearance, a Bachelor's degree in a related field, and experience in customer service and IT troubleshooting. Compensation is $100,000 - $130,000+ based on experience with full benefits offered.