Trusted Body Shop Service Advisor

Rush Enterprises, Inc; Pico Rivera (CA); Sur place; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401(k) plan with company matching

Employee stock purchase program

Résumé du poste

Rush Truck Centers in Pico Rivera, CA is seeking a Body Shop Advisor to greet customers, gather details, and initiate repair orders for body shop work. You will coordinate with estimators, insurance information, and shop staff to ensure accurate scopes and timely communication.

Responsibilities include vehicle walk-around, documenting issues, obtaining signatures, and updating customers on costs and timelines. Growth opportunities and strong benefits align with a career in our service network.

Qualifications

• High School diploma or GED required.
• 1–3 years’ related experience or training.
• Ability to operate PC-based programs and invoicing systems.
• Familiarity with dealer operations accounting software.

Responsabilités

• Greet customers promptly and gather issue details.
• Write up vehicle problems on repair orders and verify info.
• Obtain payment method, insurance info, and signatures.
• Create repair orders and update status in Service Link.
• Notify foreman of work, and communicate cost/time changes.
• Explain charges and completed work to customers.

Connaissances

Customer service

Communication

Attention to detail

Invoicing systems

PC skills

Formation

High School diploma or GED

Outils

Service Link

Repair order systems

Description du poste

Rush Truck Centers in Pico Rivera, CA is seeking a Body Shop Advisor to greet customers, gather details, and initiate repair orders for body shop work. You will coordinate with estimators, insurance information, and shop staff to ensure accurate scopes and timely communication.

Responsibilities include vehicle walk-around, documenting issues, obtaining signatures, and updating customers on costs and timelines. Growth opportunities and strong benefits align with a career in our service network.