Body Shop Repair Coordinator

Rush Enterprises Inc.; Pico Rivera (CA); Hybrid; USD 34.000 - 39.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

401(k) with company matching

Employee stock purchase program

Performance-based incentives

Training and development

Zusammenfassung

Rush Truck Centers is seeking a Body Shop Advisor to sell and schedule body shop work from the body shop office. You will greet customers, gather details, perform inspections, and create repair orders while coordinating with estimators and foremen to ensure timely completion and proper charges.

Excellent communication with customers and insurers is essential. This role offers comprehensive benefits and opportunities for growth within a large network of commercial vehicle dealerships across the

Qualifikationen

• High School diploma or GED is required.
• 1–3 years of related experience or training.
• Ability to operate PC-based programs and invoicing systems.
• Familiarity with accounting and dealer operations software.

Aufgaben

• Greet customers in a timely, friendly manner.
• Gather customer complaint details and expectations.
• Perform vehicle walk-around inspection and verify information.
• Write up customer’s vehicle problems on an input card and obtain signatures.
• Establish payment method, insurance details, and deductibles; obtain approvals.
• Create and file repair orders; secure customer signatures.
• Provide estimator with customer/insurance information and repair orders.
• Notify foreman of incoming work and update repair order status.
• Monitor repairs; inform customers of changes and obtain authorization.
• For insurance work, communicate supplements and obtain approvals.
• Review, close repair orders and explain charges to customers.

Kenntnisse

Customer service

Invoicing

Accounting software

PC literacy

Ausbildung

High School diploma or GED

Tools

Invoicing systems

Jobbeschreibung

Rush Truck Centers is seeking a Body Shop Advisor to sell and schedule body shop work from the body shop office. You will greet customers, gather details, perform inspections, and create repair orders while coordinating with estimators and foremen to ensure timely completion and proper charges.

Excellent communication with customers and insurers is essential. This role offers comprehensive benefits and opportunities for growth within a large network of commercial vehicle dealerships across the