Truck Service Advisor - Repairs, Scheduling & Growth

Allstate Peterbilt Group; Box Elder (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO & holidays available

Health insurance

Dental and Vision Insurance

Short and Long-Term Disability

401(k) with Match

Tuition Reimbursement

Training programs

Relocation opportunities

Job summary

Allstate Peterbilt Group is seeking a Service Advisor to act as the liaison between customers and technicians. The role involves scheduling repairs, assigning work, preparing and billing repair orders, and entering work orders into the system.

We offer comprehensive benefits and opportunities for advancement across multiple dealership locations, with an established commitment to training and service excellence.

Qualifications

• High school diploma or equivalent is required and 1 year or more of related truck experience.
• Windows and Word computer skills required.
• Valid driver's license required, CDL preferred.
• Dependable and reliable attendance required.

Responsibilities

• Assist in overseeing the overall day to day operations of the service department. Effective communication with customers relating to their job orders.
• Monitor job schedule and status of progress.
• Maintain current knowledge on job times, job pricing and flat rates.
• Process all service repair orders.
• Coordinate timely paperwork processing.
• Assist with any warranty inquiries.
• Assist Service Manager and/or Shop Foreman with special reports or work.

Education

High school diploma or equivalent

Tools

Windows

Word

Job description

Allstate Peterbilt Group is seeking a Service Advisor to act as the liaison between customers and technicians. The role involves scheduling repairs, assigning work, preparing and billing repair orders, and entering work orders into the system.

We offer comprehensive benefits and opportunities for advancement across multiple dealership locations, with an established commitment to training and service excellence.