Truck Service Advisor I: Start Your Tech Career

TravelCenters of America; Fair Play (SC); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on travel and fuel

Job summary

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first-rate service to customers with extensive knowledge of our products and services. You will write work orders, handle OTC transactions, and coordinate quotes while ensuring customer satisfaction and accuracy.

The role requires a high school diploma, strong communication, and cash handling experience. You will work flexible hours, including nights and weekends, and contribute to a safe, clean work environment at TA

Qualifications

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
• A valid driver’s license.

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; Understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Skills

Customer service

Cashier experience

Suggestive selling

Basic computer skills

Education

High School Diploma or GED

Tools

POS systems

Job description

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first-rate service to customers with extensive knowledge of our products and services. You will write work orders, handle OTC transactions, and coordinate quotes while ensuring customer satisfaction and accuracy.

The role requires a high school diploma, strong communication, and cash handling experience. You will work flexible hours, including nights and weekends, and contribute to a safe, clean work environment at TA