Truck Service Advisor I — Growth & Training

TravelCenters of America; Sayre (AL); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Competitive wages

Medical and wellness benefits

401(k) with company match

Paid vacation and holidays

Job summary

TravelCenters of America is seeking a Truck Service Advisor (TSA) to deliver first-rate service to customers with product knowledge and service expertise. You will write and process work orders and OTC transactions, while securing purchase orders and communicating quotes to customers.

Join our nationwide network of travel centers and leverage strong selling skills to drive revenue, coordinate parts sourcing, and maintain a safe, clean service area for travelers on the road.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; repair or parts shop experience preferred.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• A valid driver’s license.

Responsibilities

• Write, detail, and process work orders and OTC transactions.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Skills

Cashier experience

Customer service

Communication skills

Suggestive selling

Basic computer skills

Driver's license

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor (TSA) to deliver first-rate service to customers with product knowledge and service expertise. You will write and process work orders and OTC transactions, while securing purchase orders and communicating quotes to customers.

Join our nationwide network of travel centers and leverage strong selling skills to drive revenue, coordinate parts sourcing, and maintain a safe, clean service area for travelers on the road.