Truck Service Advisor I - Growth, Training & Benefits

TravelCenters of America; Whitestown (IN); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision and life insur

401(k) with company match

Paid vacation and holidays

Employee discounts

Training and growth opportunities

Descripción de la vacante

TravelCenters of America is hiring a Truck Service Advisor to provide top-notch service to travelers by applying product and service knowledge, writing work orders, and handling OTC transactions. You will secure purchase orders, prepare quotes, and coordinate part sourcing from external vendors to keep travelers on the road.

This role requires strong communication, reliable customer service, and a valid driver’s license.

Formación

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• A valid driver’s license.

Responsabilidades

• Write, detail, and process Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; Understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Conocimientos

Verbal communication

Written communication

Suggestive selling

Customer service

Teamwork

Basic computer skills

Educación

High School Diploma or GED

Descripción del empleo

TravelCenters of America is hiring a Truck Service Advisor to provide top-notch service to travelers by applying product and service knowledge, writing work orders, and handling OTC transactions. You will secure purchase orders, prepare quotes, and coordinate part sourcing from external vendors to keep travelers on the road.

This role requires strong communication, reliable customer service, and a valid driver’s license.