Truck Service Advisor - Evening Shift & Customer Care

LV Petroleum LLC; Glade Spring (VA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

LV Petroleum LLC is hiring a Truck Service Adviser to provide first-rate customer service, write up work orders, and handle OTC transactions. You will communicate quotes, secure purchase orders, and help drivers understand vehicle needs to keep them safely on the road.

The role requires strong selling and communication skills, a dedication to service, and the ability to work evenings and weekends. Training on first shift will precede the second-shift schedule.

Qualifications

• Customer service experience in retail or service industries preferred.
• Ability to write and process work orders and OTC transactions.
• Strong verbal and written communication skills.
• Willingness to work second shift (3pm11pm) after training.
• Valid drivers license and reliable transportation.

Responsabilités

• Write, detail and process work orders and OTC transactions; secure purchase orders and communicate quotes to customers.
• Prepare end-of-shift drop and shift reports; understand various payment types.
• Provide customers with descriptions of vehicle issues and explain what is needed to return them to the road safely.
• Regularly speak with drivers/companies, secure payments, and advise on vehicle issues.
• Maintain accurate records of transactions and ensure a trustworthy, customer-focused service environment.

Connaissances

Customer service

Sales skills

Cash handling

Communication

Valid drivers license

Basic computer skills

Night shift availability

Description du poste

LV Petroleum LLC is hiring a Truck Service Adviser to provide first-rate customer service, write up work orders, and handle OTC transactions. You will communicate quotes, secure purchase orders, and help drivers understand vehicle needs to keep them safely on the road.

The role requires strong selling and communication skills, a dedication to service, and the ability to work evenings and weekends. Training on first shift will precede the second-shift schedule.