Truck Service Advisor

LV Petroleum LLC; Port Wentworth (GA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

LV Petroleum LLC in Port Wentworth, GA is seeking a Truck Service Advisor to be the primary contact for customers needing service. You will create and manage work orders, offer knowledgeable recommendations, and handle over-the-counter transactions with precision.

You will write clear work orders, communicate with customers to understand service needs, and promote products through suggestive selling, while keeping a safe, organized work area and delivering a satisfactory traveler's experience.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of customer service experience preferred.
• Excellent communication and interpersonal abilities.
• Strong ability to upsell and suggest additional services.
• Basic computer skills; experience with service order software is a plus.
• Valid driver's license and willingness to work flexible hours.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Write and detail work orders accurately.
• Communicate effectively with customers to understand service needs.
• Have a solid understanding of our products and services.
• Utilize suggestive selling techniques to boost sales.
• Maintain a safe and organized work area.

Skills

Customer service

Communication

Interpersonal skills

Suggestive selling

Basic computer skills

Valid driver's license

Education

High School Diploma or equivalent

Tools

Service order software

Job description

Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.

In this role, you can expect to:

• Provide exceptional customer service in a fast-paced environment
• Write and detail work orders accurately
• Communicate effectively with customers to understand their service needs
• Have a solid understanding of our products and services
• Utilize suggestive selling techniques to boost sales
• Maintain a safe and organized work area

What we’re looking for:

• High School Diploma or equivalent
• 2+ years of customer service experience, preferably in a related field
• Excellent communication and interpersonal skills
• Strong suggestive selling abilities
• Basic computer skills, with experience in service order software preferred
• A valid driver's license and the ability to work flexible hours

Benefits and Pay will be discussed during any interviews.