Truck Service Advisor: Clear Updates & Smooth Repairs

Rush Enterprises Inc.; Denton (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Outstanding healthcare benefits

401(k) plan with company matching

Employee stock purchase program

Performance-based incentives

Ongoing training and development

Job summary

A leading transportation solutions provider in Denton, Texas, is seeking a Service Advisor to serve as the primary communication link between sales and customers. You'll provide proactive updates on chassis statuses and monitor progress. This role requires strong computer and communication skills, with at least one year of service experience preferred. The company offers an exceptional Total Rewards package including outstanding healthcare benefits and opportunities for professional growth, all within a culture that values excellence and integrity.

Qualifications

• 1 year service experience; or equivalent experience and/or education.
• Valid driver’s license may be required, along with a driving record that meets the requirements of the company’s insurance provider.

Responsibilities

• Provide proactive outbound communication to customers regarding chassis status.
• Monitor each chassis throughout production and update stakeholders.
• Identify and elevate potential problems early and assist in finding solutions.
• Record project updates using email and phone to maintain accurate communication.
• Collaborate with internal stakeholders for a smooth transition between departments.
• Recommend and support enhancements to communication practices.

Skills

Personal computer skills

Familiarity with accounting software

Proficient in Microsoft Office

Strong comprehension and communication skills

Time management skills

Tools

Smart Sheets

Adobe

Job description

A leading transportation solutions provider in Denton, Texas, is seeking a Service Advisor to serve as the primary communication link between sales and customers. You'll provide proactive updates on chassis statuses and monitor progress. This role requires strong computer and communication skills, with at least one year of service experience preferred. The company offers an exceptional Total Rewards package including outstanding healthcare benefits and opportunities for professional growth, all within a culture that values excellence and integrity.