Truck Service Advisor — Customer Care & Up-Sell

Premier Truck Group; Oklahoma City (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Discounts

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Paid Holidays

401(k) Plan

Job summary

Premier Truck Group is seeking a Service Advisor to greet customers in the service department and coordinate repairs with the shop team. You will prepare quotes, write service orders, and obtain customer approval, ensuring smooth workflow and customer satisfaction.

The role requires a minimum of two years in customer service and supervision, plus a valid driver’s license. Join a growing network with extensive benefits and career growth potential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years' experience in customer service relations and supervision preferred.
• Valid driver’s license required.

Responsibilities

• Greet customers entering the service department for all service needs.
• Take and determine appropriate action for all incoming service calls regarding repairs, scheduling, costs and dates.
• Assist in preparing quotes, write service orders, and obtain customer approval of orders.

Skills

Customer Service

Supervision

Education

High School Diploma or GED

Job description

Premier Truck Group is seeking a Service Advisor to greet customers in the service department and coordinate repairs with the shop team. You will prepare quotes, write service orders, and obtain customer approval, ensuring smooth workflow and customer satisfaction.

The role requires a minimum of two years in customer service and supervision, plus a valid driver’s license. Join a growing network with extensive benefits and career growth potential.