Truck Service Advisor - 401K & Stock Options

Rush Enterprises, Inc; Converse (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401K and stock purchase

Incentives for performance

Training and advancement opportunities

Job summary

Rush Truck Centers is seeking a Service Advisor to sell and schedule required service work on commercial trucks and equipment in the dealership service department. You will gather customer concerns, perform walk-around inspections, and authorize service as needed.

This role requires a valid CDL, at least one year of service experience, and the ability to communicate maintenance needs clearly. You will manage repair orders, schedule, obtain signatures, and keep customers informed about estimates

Qualifications

• High school diploma or GED required.
• One year of service experience or equivalent education.
• Valid CDL license and insurability.
• Appropriate manufacturer training.

Responsibilities

• Gather customer details and expectations.
• Perform vehicle walk-around inspection and verify information.
• Connect to J-Pro and perform on-the-spot diagnostics; print report.
• Advise customers on vehicle care per manufacturer specs.
• Create and process repair orders with customer signatures.
• Establish promised time based on shop workload and communicate with foreman.
• Establish customer payment method and obtain credit approval if necessary.
• Track progress of repairs and update customers on estimates and timelines.

Skills

Customer service

Communication

Attention to detail

Time management

Education

High school diploma or GED

Tools

J-Pro Diagnostics

Job description

Rush Truck Centers is seeking a Service Advisor to sell and schedule required service work on commercial trucks and equipment in the dealership service department. You will gather customer concerns, perform walk-around inspections, and authorize service as needed.

This role requires a valid CDL, at least one year of service experience, and the ability to communicate maintenance needs clearly. You will manage repair orders, schedule, obtain signatures, and keep customers informed about estimates