Truck & Replenishment Specialist

Michaels; Newport (KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels Newport is seeking a Store Associate to deliver friendly customer service, assist shoppers, and ensure fast checkout. You’ll participate in receiving, stocking, and maintaining in-stock, well-merchandised aisles while supporting omnichannel processes.

You will engage customers in rewards enrollment, adhere to SOPs, and uphold safety programs. Weekend/evening shifts and physical activity are required in a climate-controlled retail setting.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll customers.
• Educate customers on VOC survey.
• Assist Omni-channel: Buy Online Pick Up in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and store recovery to stay well merchandised and in stock.
• Support shrink and safety programs.
• Follow SOPs and company policies; maintain a positive, respectful demeanor.

Skills

Customer service

Cash handling

Rewards enrollment

POS operations

Stocking/merchandising

Customer engagement

Tools

Point of Sale (POS) system

Job description

Michaels Newport is seeking a Store Associate to deliver friendly customer service, assist shoppers, and ensure fast checkout. You’ll participate in receiving, stocking, and maintaining in-stock, well-merchandised aisles while supporting omnichannel processes.

You will engage customers in rewards enrollment, adhere to SOPs, and uphold safety programs. Weekend/evening shifts and physical activity are required in a climate-controlled retail setting.