Truck Care Cashier

Love's Travel Stops; Tulare (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking dedicated Truck Care Cashiers to enhance customer experiences at their Tulare location. In this engaging role, you will be the first point of contact for customers, providing them with exceptional service while efficiently operating the cash register and managing service orders. You will also play a key role in maintaining a clean and welcoming environment, ensuring that all customer areas are well-stocked and tidy. If you have a strong work ethic and a passion for customer service, this position offers a fantastic opportunity to grow within a company that values integrity and innovation.

Qualifications

• Preferred 6 months retail and cash handling experience.
• Ability to learn and operate a cash register efficiently.

Responsibilities

• Greet and assist customers while operating the cash register.
• Maintain cleanliness in customer areas and perform light housekeeping tasks.
• Input work order information accurately and manage cash drawer.

Skills

Cash Register Operation

Customer Service

Basic Housekeeping

Communication Skills

Time Management

Organizational Skills

Education

High School Diploma or GED

Job description

BASIC PURPOSE:

Truck Care Cashiers help run our business by providing excellent customer service while operating the cash registers, inputting and verifying service orders, stocking merchandise, and performing light housekeeping duties.

Truck Care Cashiers perform various daily customer service tasks by operating the cash register and assisting customers. This may also include some basic housekeeping tasks around the location such as sweeping and mopping, cleaning restroom areas, and other tasks as assigned.

MAJOR RESPONSIBILITIES:

• Greet customers as you see them, speak politely, and assist customers.
• First point of contact with customers in the lobby and connect customers with service specialists to identify services needed.
• Accurately input work order information into POS and verify accuracy of services performed.
• Operate a cash register and maintain an accurate and organized drawer.
• Collect and close out pending invoices.
• Ability to communicate with fleet maintenance departments to obtain work authorizations and/or purchase orders.
• Answer phones promptly and address customer needs quickly using proper phone etiquette.
• Interface with multiple electronic platforms to ensure clear and concise communication.
• Stock and face merchandise in customer area.
• Perform customer area & restroom maintenance such as detail cleaning toilets, sweeping/mopping floors, mirrors and doors, servicing trash cans, and wiping excess oil off counters, doors, and windows.
• Perform weekly and monthly projects.
• Maintain personal grooming and uniform standards.
• Maintain a safe facility and use safety-first practices to remain accident-free.
• Other tasks as assigned.

EDUCATION AND EXPERIENCE:

• Education:
  • High School Diploma or GED preferred.
• Experience:
  • 6 months retail and cash handling experience preferred.
  • Trucking industry experience preferred.

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard Skills: Ability to learn and operate a cash register; Ability to learn and perform basic housekeeping tasks in customer area; Ability to navigate safely in service bay.
  • Soft Skills: Good verbal and written communication skills, time management skills, organizational skills, can-do attitude, sense of urgency, and strong work ethic.
• Typical Physical Demands:
  • Regularly required to talk and hear.
  • Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
  • Occasional light lifting not over 100lbs.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• WORK ENVIRONMENT: While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste.
• TRAVEL REQUIREMENTS: No travel is expected for this position.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.

The Love's Experience

Love’s was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation, and perseverance. We are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Visalia
Nearest Secondary Market: Tulare
Job Segment: Facilities, Seasonal, Operations, Retail